What is most striking in reading the first chapter of Steve Krug’s book ‘’Don’t make me think” is how much of a difference there is in how designers create web pages to be utilized by users and how they actually get used. Users don’t like to think about processing the information on a page but would rather have the information pre-digested and distilled so that they can find what they are looking for in the shortest amount of time. Rather than trying to decipher creative names for objects, users would rather have obvious names that decrease the likely hood of user error in selections. I don’t know if this can be attributed to laziness but rather the speed at which people go about using the web in their busy schedules. As stated in chapter two, people don’t read pages they scan a web page until they find what looks like what they are searching for. Since users can just back track there is no risk involved in an erroneous selection. Users have become accustomed to information on demand and anything that requires less than instant gratification is less desirable. With a better understanding of user interaction, designers can create web pages to take interaction into account and generate a better user experience.
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